Data Retention
We keep your account data for the lifetime of your tenarjitu profile. After closure, we retain transaction records for 7 years per Indonesian financial regulations.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We built tenarjitu around your privacy. Every account detail, every transaction through DANA, OVO, GoPay or QRIS, and every gaming session stays encrypted and protected. This policy explains...
Data EncryptedQRIS ProtectedAccount PrivatePayment SecureIndonesia Compliant
What We Collect and Why
When you open your tenarjitu account, we collect your name, email, phone number and payment details to verify your identity and process deposits via DANA, OVO, GoPay or QRIS. We also track your gaming activity, session history and account balance to deliver the lobby experience you expect. We never sell your data to third parties. Your information stays within tenarjitu and our
trusted payment partners in supported regions where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Questions? Reach Out.
Team online
Email Support
Send privacy concerns to our data team at [email protected]. We respond within 48 hours and can help you request, update or delete your account information.
Live Chat
Open the chat widget in your account dashboard to ask about data handling, encryption or how your QRIS, DANA, OVO or GoPay details are stored and protected.
Account Settings
Review and manage your personal data, communication preferences and payment method details directly in your account settings under Privacy & Security.
WHY VISITORS TRUST US
Why Your Privacy Matters to Us
SSL Encryption
Every login, deposit and gaming session runs through 256-bit SSL encryption. Your QRIS, DANA, OVO and GoPay transactions are shielded from interception.
Third-Party Audits
We commission annual security audits from independent firms to verify our encryption, data storage and payment processing meet international standards.
Compliance Framework
tenarjitu operates under privacy frameworks aligned with Indonesian data protection principles and payment regulations for QRIS, DANA, OVO and GoPay.
No Data Broker Sales
We do not sell, rent or share your account details, gaming history or payment information with data brokers, advertisers or unaffiliated third parties.
Transparent Logging
Access logs show when your account was logged into, from which device and location. You can review this history anytime in your security dashboard.
Incident Response
If a breach occurs, we notify affected users within 24 hours and provide guidance on account recovery, password resets and payment method updates.
WHY THIS PLATFORM
How We Stack Up
Cookie Policy
We use session cookies to keep you logged in and analytics cookies to improve lobby speed and game load times. You can disable non-essential cookies in your browser settings.
Payment Partner Access
QRIS, DANA, OVO and GoPay providers see only the transaction amount, timestamp and your account ID. They do not access your gaming history or personal profile.
Geolocation Tracking
We log your IP address and approximate location for fraud detection and to ensure you're in a supported region. This data is encrypted and never shared externally.
Marketing Communications
We send promo updates and account alerts only to the email or phone number you provided. Unsubscribe anytime in your notification preferences without losing account access.
Child Safety
tenarjitu is for adults only. We verify age at signup and do not knowingly collect data from anyone under 18. Suspected underage accounts are suspended immediately.
Right to Access
You can request a full copy of your personal data, gaming history and payment records. We deliver this within 14 days in a portable, machine-readable format.
What Protects Your Account
Two-Factor Authentication
Enable 2FA via SMS or authenticator app to add a second verification step at login. This prevents unauthorized access even if your password is compromised.
Session Timeout
Your account automatically logs out after 30 minutes of inactivity. This protects you if you step away from a shared device or public computer.
Payment Verification
Every QRIS, DANA, OVO and GoPay deposit requires a one-time PIN sent to your registered phone. This confirms the transaction is genuinely from you.
Fraud Detection
Our system flags unusual login locations, rapid withdrawals or device changes. We contact you immediately if suspicious activity is detected on your account.
Password Strength
We require passwords of at least 12 characters with mixed case, numbers and symbols. Weak passwords are rejected at signup to keep your account secure.
Withdrawal Holds
New withdrawal requests are held for 24 hours while we verify the destination account matches your registered payment method. This prevents accidental or fraudulent transfers.
Privacy Policy FAQs
We retain your full gaming history for the lifetime of your account. After you close your account, we keep transaction records for 7 years to comply with Indonesian financial reporting requirements. Gaming session details are deleted after 2 years.
Yes. Go to Account Settings > Privacy & Security > Delete Account. We remove your personal profile, gaming history and payment details within 30 days. Transaction records for tax and fraud purposes are retained per local law.
We share only the minimum required to process your deposit: transaction amount, timestamp and your account ID. Payment providers never see your gaming history, email, phone or personal profile. Your data stays with tenarjitu.
We notify all affected users within 24 hours with guidance on password resets and account recovery. We also contact payment partners to flag compromised accounts. You can enable 2FA immediately to lock down your account further.
Absolutely. Click Unsubscribe at the bottom of any email or go to Account Settings > Notifications to disable promo messages. You'll still receive critical account alerts like login attempts and withdrawal confirmations.
Yes. All tenarjitu mobile sessions use the same 256-bit SSL encryption as desktop. Your QRIS, DANA, OVO and GoPay transactions are protected whether you're on WiFi or mobile data.
Email [email protected] with your account ID and request type. We deliver your data within 14 days in CSV or JSON format. This includes account details, gaming history, payment records and login logs.